Refund Policy

This policy covers refunds for Enginus Pro subscriptions. It applies alongside our Terms of Service, and, depending on which payment method you use, alongside the buyer policies of our payment processors described below.

1. Free Trial

Enginus Pro is offered with a 7-day free trial. You can cancel at any time during the trial and will not be charged.

2. Billing

After the trial period ends, your subscription is billed either monthly or annually, depending on the plan you selected at signup.

3. Requesting a Refund

Refund requests made within 14 days of a completed charge will be considered on a case-by-case basis. To request a refund, contact us at contact@enginus.org.

4. Renewals and Partial Periods

Refunds are not guaranteed for renewal charges after the initial 14-day window, or for partial billing periods if you cancel mid-cycle.

5. Payments via Paddle

Where a subscription is purchased through Paddle, Paddle acts as the Merchant of Record for that transaction. Payments processed through Paddle are subject to Paddle's own buyer protection policies, in addition to this policy.

6. Payments via Whish

Where a subscription is purchased through Whish, payments are subject to Whish's own applicable terms, in addition to this policy.

7. Contact

For refund requests or questions about this policy, contact us at:

Email: contact@enginus.org