Refund Policy

This policy covers refunds for Enginus Pro subscriptions. It applies alongside our Terms of Service, and, depending on which payment method you use, alongside the buyer policies of our payment processors described below.

1. Free Trial

New accounts get a 7-day free trial of Enginus Pro. No payment method is needed to start it, and nothing is charged when it ends — Pro tools simply lock until you choose to upgrade. One free trial per person and email address.

2. Billing

Paid access starts on the day you purchase. A payment buys one month or one year of Enginus Pro, depending on the plan you choose, and does not renew automatically — you choose whether to renew when the year ends.

3. Requesting a Refund

Refund requests made within 14 days of a completed charge will be considered on a case-by-case basis. To request a refund, contact us at contact@enginus.org.

4. Renewals and Partial Periods

Refunds are not guaranteed after the initial 14-day window, or for the unused part of a month or year of access.

5. Payments via Whish

Where a subscription is purchased through Whish, payments are subject to Whish's own applicable terms, in addition to this policy.

6. Contact

For refund requests or questions about this policy, contact us at:

Email: contact@enginus.org